We get it, sometimes things just don't work out.
gracefully broken gladly accepts returns for unwashed, unworn, unaltered products with tags attached for store credit only within 30 days of ordering.
Return shipping is at the customers expense. Credit will be issued via email in the form of a gift card for the price the items were purchased at minus the shipping fee.
Original shipping cost will not be included in the credit.
Shoes must be returned in their original packaging. Please return shoes in another box or shipping bag to avoid shoe box damage. DO NOT tape on the original shoe box. Shoes returned that do not follow our return policy will be subject to a $5 fee.
Items that are FINAL SALE, smell of cigarette smoke, laundry detergent, or have visible wear from being worn will not be accepted. These items will be shipped back to the customer at the customers expense.
All returns are subject to denial or a $5 restocking fee if they do not meet our return policy.
All FINAL SALE items, headwear, earrings, and bodysuits are final sale. No exceptions, no exchanges.
Please contact us for return inquiries.
